Stepping stones
Author: Tom Morris & Liz Stein
Magazine issue: Autumn 05
Page numbers: 4-6
Date: 29 August 2005
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Tom Morris reported (Summer 2004) on a Sure Start team investigation of non-attendance at clinic appointments. Here, with Liz Stein, he reports on the five steps taken as a result to enable more people to access speech and language therapy: discharge, communication, location, skills mix & joint working, caseload management. The changes were relatively simple and have resulted in an increase in the attendance rate for initial appointments and a reduction in the number of children discharged for non-attendance.
