How I meet my information needs
Author: Avril Nicoll with Katie Cullinan, Rebecca Matthews, Kerry Wreford-Bush & Alison Hodson
Magazine issue: Spring 08
Page numbers: 26-28
Date: 29 February 2008
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Katie Cullinan gives priority to making face-to-face and telephone links with relevant people because sharing ideas and information makes for a better service to clients. Rebecca Matthews is mainly inspired by clients to find out more, but notices that the information can often reach her in a random way. Working in a very specialist post, Kerry Wreford-Bush welcomes the opportunities the internet offers for global links. Alison Hodson is solution focused and has a number of strategies to avoid becoming swamped with information. Avril Nicoll relates their experience to information behaviour as discussed by Case (2007) in ‘Looking for Information – A Survey of Research on Information Seeking, Needs, and Behavior’, Academic Press.
